Privacy Policy

Effective Date: 1 May 2026

AppealChange (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information responsibly and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

AppealChange

Company Number: 17239503
Registered Address: 158 Brunswick Street, Nelson, England, BB9 0JX
Email: info@appealchange.com
Website: https://appealchange.com

2. Information We Collect

We may collect:

Name
Email address
Postal address
Telephone number
Donation information
Gift Aid declarations
Communication preferences
IP address and website usage data

Payment card details are processed securely through Stripe and are not stored by AppealChange.

3. How We Use Your Information

We use your information to:

Process donations
Administer Gift Aid claims
Communicate with supporters
Respond to enquiries
Improve our website and services
Meet legal and regulatory obligations
Prevent fraud and misuse

4. Legal Basis for Processing

We process personal data under one or more of the following lawful bases:

Consent
Contract
Legal obligation
Legitimate interests

5. Sharing Information

We do not sell or rent personal information.

We may share data with:

Stripe for payment processing
HM Revenue & Customs (HMRC) for Gift Aid claims
Professional advisers where necessary
Regulatory authorities where required by law

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy and to comply with legal requirements.

7. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information
Restrict processing
Object to processing
Request data portability
Withdraw consent where applicable

8. Security

We implement appropriate technical and organisational measures to protect personal information from unauthorised access, disclosure, alteration, or loss.

9. Cookies

Our website uses cookies and similar technologies. Please refer to our Cookie Policy for further information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updated versions will be posted on our website.

11. Contact Us

AppealChange
Email: info@appealchange.com
Website: https://appealchange.com

If you are dissatisfied with how we handle your personal information, you may submit a complaint to the Information Commissioner’s Office (ICO).