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Donation Policy

Home / Donation Policy

Donation Policy

Donation Policy

Effective Date: 1 May 2026

AppealChange is grateful for the generosity of our supporters. This Donation Policy explains how donations are received, managed, and used to support our charitable activities and humanitarian work.

1. About AppealChange

AppealChange is a UK registered non-profit organisation.

  • Company Number: 17239503
  • Registered Address: 158 Brunswick Street, Nelson, England, BB9 0JX
  • Email: info@appealchange.com
  • Website: https://appealchange.com

2. Making a Donation

Supporters may make:

  • One-time donations
  • Recurring monthly donations

All donations made through our website are processed securely via Stripe.

By making a donation, you confirm that:

  • You are authorised to use the payment method provided.
  • The information supplied is accurate and complete.
  • The donation is made voluntarily and in good faith.

3. How Donations Are Used

Donations received by AppealChange are used to support our charitable purposes, including but not limited to:

  • Emergency humanitarian relief
  • Food assistance programmes
  • Clean water initiatives
  • Medical aid and healthcare support
  • Shelter and protection projects
  • Community support programmes
  • Educational and welfare initiatives
  • Operational and administrative costs necessary to deliver charitable activities effectively

AppealChange is committed to using donations responsibly and in accordance with its charitable objectives.

4. Restricted and Unrestricted Donations

Where a donor contributes to a specific campaign, appeal, or project, AppealChange will make reasonable efforts to use those funds for the intended purpose.

However, if:

  • The funding target is exceeded,
  • The project becomes impractical or unsafe,
  • Circumstances change significantly,
  • The project can no longer be completed,

AppealChange reserves the right to redirect funds to similar charitable activities or areas of greatest need that align with the organisation’s mission.

5. Palestine Emergency Fund

Donations made to the Palestine Emergency Fund will be used to support humanitarian assistance and relief efforts for affected communities.

This may include:

  • Food and nutrition support
  • Clean water and sanitation
  • Emergency medical assistance
  • Shelter and essential supplies
  • Protection and welfare support
  • Other urgent humanitarian needs arising from the crisis

Where necessary and appropriate, funds may be allocated to closely related humanitarian relief efforts that support individuals and communities affected by the emergency.

6. Gift Aid

Eligible UK taxpayers may increase the value of their donation through Gift Aid.

By making a Gift Aid declaration, donors confirm that:

  • They are a UK taxpayer.
  • They have paid sufficient Income Tax and/or Capital Gains Tax to cover the Gift Aid claimed on their donations.
  • The information provided is accurate.

AppealChange will claim Gift Aid in accordance with HMRC regulations.

7. Monthly Donations

Recurring donations will continue automatically until cancelled by the donor.

Donors may cancel recurring donations at any time.

Cancellation will prevent future donations from being collected but will not automatically refund donations that have already been processed.

8. Donation Receipts

Where an email address is provided, AppealChange may issue an electronic donation receipt or confirmation.

Donors are responsible for ensuring that their contact details are accurate and up to date.

9. Refunds

Donations are generally non-refundable.

Refunds may be considered in circumstances including:

  • Duplicate donations
  • Incorrect donation amounts entered by mistake
  • Technical payment processing errors
  • Unauthorised transactions

Full details can be found in our Refund Policy.

10. Donor Privacy

AppealChange respects donor privacy and handles personal information in accordance with our Privacy Policy and applicable UK data protection laws.

We do not sell or rent donor information to third parties.

11. Transparency and Accountability

AppealChange is committed to maintaining high standards of transparency, accountability, and responsible stewardship of charitable funds.

We strive to ensure donations are used efficiently and effectively to maximise charitable impact.

12. Changes to This Policy

AppealChange reserves the right to amend this Donation Policy at any time.

Any updates will be published on our website and will take effect immediately upon publication.

13. Contact Us

AppealChange
Company Number: 17239503
Registered Address: 158 Brunswick Street, Nelson, England, BB9 0JX
Email: info@appealchange.com
Website: https://appealchange.com